Learning more about the data your business collects is important to evaluating the decisions you make today, next year, and in the next decade; that’s called business intelligence. But while software can do that for you, figuring out what software you should use can be a perplexing process.
The first step to evaluating that software is to figure out the platform that you’ll be using—both its workflow and its platform. You’ll also need to establish your goals and objectives, and understand who needs to use that business intelligence. Any software like this will require training—both on its purchase and on its continued use. And your software should also provide solutions for security.
As you evaluate your software, you have to ask questions—and more questions. How much support will you get and what features are on your roadmap.
Want to work through the options? Use this handy graphic below for steps and concerns.
Credit: Casie Gillette @ Salesforce.com